Hi Birgit

If you intend to use multiple computers with Revit you may need to increase the ammount of licenses. Your current license usage is displayed in the Floating License section inside the customer area. Please contact us on the Technical Support link on the footer of the page should you like to discuss any specific details.

I just got the Floating License myself and realised the same issue. This is completely ridiculous. In order to use Docuflow we have to time when someone opens Revit. Please Fix this, this doesn't make any sense.

Hi Rasmus

If it is intended very infrequently use of Docuflow one can use desktop licenses. They are just running on the computers they are installed. It is very easy to unninstall and move to other machines with the serial number. Any person in your team can be a license manager and access the serial numbers on the web portal. Please see under.

https://goto.archi/blog/post/delegate-license-management

We can convert your floating licenses to desktop licenses at no cost. Just confirm that you wish to go ahed and we will arrange that very quickly.

Hello Luis

With your current way of handling license allegation it can hardly be called "floating". I wouldn't consider my Revit-licenses as "floating" if they were locked to whatever Windows-machine in the office that booted up first.

Your software should not pull a floating license before your software is actually activated (ie. when you click on the DocuFlow button). It doesn't make any sense that you pull a license the second Revit is started - since in 90% of the cases your plugin will never be used during that session.

So i am disappointed with your answer and hope (sadly) had to cancel our subscriptions - your current solution does not work for us. 

If you decide to correct the issue you are more than welcome to ping me, since i do like the simplicity of DocuFlow compared to other solutions.

Hi Rasmus

The floating licenses are sold at the same price as desktop licenses, not higher as they usually do. A floating license is however not locked to a single computer, as it can float between the computers that have requested it dynamically. That is at the same price as a desktop license. In order to change todays scheme for floating licenses as you describe, we would need to raise the price of a floating license, what would make it less available to other users.

Please note that our recomendation is that the number of floating licenses is about 70% of the total installed computers to ensure that the software is available. The licenses are sold as 1 month, 1 year and 3 year contract (with discount) for different type of office and project structures.

We can consider to create on demand licenses and determine a price for it so that it can be available in the future. 

Should you require to contact the Archi support, please follow the link under. You will generally receive support within 24 hours on that ticketing system.

https://goto.archi/contact_support

As this thread is seemingly being ignored - let me try again:

We have an office of 30 employees. We have bought 5 network licenses which is being VERY sparely used (i would estimate total usage of the plugin being limited to 2-3 users every week).

I am still CONSTANTLY being faced with licensing issues, as your plugin reserves licences everytime a user opens up Revit - even if that user has no interest in using print functionality!

This is a major issue!

On ANY other software we have used, network licenses are only booked upon ACTIVELY usage of the software: Ie. when somebody CLICKS the "Docuflow" button.

With licenses being reserved (and furthermore seemingly never time out on 0 usage), i have users keeping their machines open for days - and thereby reserving licenses that they never use.

Can you please fix this issue, so that licenses are only pulled from the license server when a user ACTIVELY clicks the "DocuFlow"-button?

Furthermore: Can you please make "releasing" a license possible? Finding out who (unintentionally!) is reservering licenses and having to shut down their work is just not a valid option.

This will be my last time requesting this basic functionality which should have been implemented a long time ago, before we have to cancel our licenses.